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NHFA Retailer of the Year 2010 Brashears Furniture is honored to have been selected the National Home Furnishings
Association's 2010 Retailer of the Year. The industry will recognize Brashears at a gala during this year's
High Point, North Carolina furniture market in April. This is considered one of the highest honors in the
furniture industry. National Home Furnishings Association (NHFA) is the nation’s largest organization
devoted specically to the needs and interests of home furnishings retailers. NHFA’s membership comprises
2,750 corporate entities representing 10,000 stores in all 50 states and several foreign countries. “To be recognized alongside some of the most prominent retailers in the country is both an honor and a humbling experience. This award belongs to our employees and their families and our three generations of
customers who make everything we do possible” —Doug Brashears, President. Brashears is a third
generation, locally owned business. The Brashears family has been doing business in the Ozarks for over
75 years. Brashears has three showrooms located in Berryville, AR , Branson, MO and Springdale, AR and
two warehouses in Berryville. With over 150,000 square feet of furniture Brashears has one of the largest
furniture selections in Arkansas and Missouri. Their delivery area includes 19 counties in NW Arkansas
and SW Missouri. All three showrooms have furniture for every room in the house including rugs, mattresses,
art, lamps and accessories. Brashears is known for o-ering exceptional values with a wide range of styles
to choose from. They are also recognized for providing a comfortable shopping experience in casual, relaxed environment. “We dene ourselves by being di-erent—from our selection to our playful
advertising, even how we welcome our customers with a cup of co-ee and a warm cookie,” said Susan
Brashears. Brashears Company History How It All Started The Brashears' family business began during the Great Depression when Vol Brashears Sr., (named after Arkansas
legislator Vol Walker) and Ida Nell Amos married, settled in Berryville and started a lumber mill. The
mill made wagon parts, truck stakes and hay-baler blocks which shipped all over the United States. Eventually,
with the help of family and friends, they built a big barn that would become the Brashears Hardwood Company.
The barn was primarily used to store lumber. “Hare-Raising”
Times In order to make ends meet
during the Great Depression, Vol Sr. made wooden traps and paid the town children .35 cents for each live
rabbit they trapped. He then shipped them throughout the country on the Berryville Railroad. Many of the
children were making more money than their parents were earning full-time at the lumber mill. His son,
Vol Jr. helped to trap both rabbits and bullfrogs, becoming such an expert on bullfrogs that even today
the Library of Congress refers bullfrog inquiries to Brashears. During the Great Depression, Brashears
was the largest employer in Carroll County. The 1940
Tornado The years after the Depression
were busy times for Brashears, but they came with new challenges. In 1940, a tornado came right down Main
Street and leveled every house. The Barn was soon repaired and fully enclosed, opening the door for new
possibilities. Ida Nell, known by most as Mrs. “B” started selling hardware, paint, clothing
and candy turning the Brashears Hardwood company into somewhat of a general store. From General Store to Furniture Vol Brashears Jr. and his wife Helen both grew up in Berryville and were married in 1945. Together they raised three sons, Vol III, Kent and Doug. After serving as a Pilot in World War II then later working in the Pentagon, Vol Jr. and Helen returned to the area in order to help with the family business. Vol Jr. and Helen moved into the house that Vol had been raised in —and still live there today. Helen began to work full-time at the store. Her air for style, color and design was a perfect addition. In 1970, Vol Jr.
and Helen traveled to Dallas to scout out an emerging furniture market. Upon their return, they transformed
the general store into Brashears Furniture Company. In 1987, Vol Jr's son, Doug Brashears
and his wife Susan, moved from Dallas to Springeld. Doug, like his father before, wanted to help his parents
run the family business. Later that year, Doug and his father moved the business into a new 22,500 sq.
ft showroom across the street from the original store. The old store (still lovingly referred to as “The
Barn”) became Brashears’ warehouse. Vol Brashears III moved back from Houston and began to
work in the business in 1989. Vol III had been working in Houston as a commercial and residential designer
in the furniture industry. Doug’s wife, Susan joined the business in 1991. She had previously worked
as a nancial analyst in Dallas and then as the KOLR 10 business manager in Springeld. “The Little Store That Got Way Outta Hand.” During the Branson “boom” in the late 1980's Doug and longtime employee,
Sam Warren, had the foresight to get involved in furnishing condominiums in the Branson area. They found
that furnishing commercial projects is a very di-erent business than retail furniture sales. In 1994 Sam
Warren opened a commercial division in Branson and worked full-time with developers and realtors in the
lake area. Brashears has furnished thousands of condominiums and commercial projects in the Branson area
and throughout Northwest Arkansas. They have furnished and installed furniture in condominium developments
as far away as Arizona, Texas and South Carolina. In 1997, Brashears opened a 12,000 square foot retail
showroom in Branson and has been a part of the Branson growth over the past 20 years. In 1992, Brashears had out grown the “The Barn” as a warehouse and decided
to purchase a vacant 55,000 square foot building on Highway 62 in Berryville. The building had previously
been a garment factory which became available through an SBA auction. 43,000 Square Foot Showroom in Berryville, AR In January of 2001 Brashears was determined to simplify their operations by consolidating
the Berryville showroom and warehouse into a single location. In July 2002, the former garment factory-turned warehouse was remodelled into a beautiful 43,000 square foot showroom combined with a state-of-the-art,
high-stack warehouse. Brashears now had over 100,000 square feet of showroom and warehouse in Berryville
(a town of 4000 people). That’s when they truly became “The Little Store That Got Way Outta
Hand.” 35,000 Square Foot Showroom
in Springdale, AR In 2006, Doug Brashears was
contacted about purchasing a showroom in Springdale, AR. After analyzing the current and potential growth
in Northwest Arkansas, Brashears decided to move forward with the purchase and began remodeling their third
showroom. The new 35,000 sq. ft showroom opened in the summer of 2007. The showroom was uniquely designed
and displays a wide range of furniture in addition to the areas largest rug gallery and premium sleep center. Community and Family Oriented Staying involved and supporting our community is an important part the Brashears culture. “We believe that the long-term health of our company is connected to the health of our community— we support programs and projects that improve the lives of our friends and neighbors,” said Doug Brashears. In
2007, Brashears was approached by the ABC television show Extreme Makeover: Home Edition
to supply
the majority of the furniture for Camp Barnabas in Purdy, Missouri. “We had an opportunity to help make a di-erence in the lives of hundreds of families and kids. Our involvement was an experience that touched
every member of the Brashears sta-,” said Susan Brashears. In addition to their ongoing support of
many local charities, Brashears picks up unwanted furniture from their customers and delivers them to local
charities for people in need. “The success of Brashears Furniture over the years is a result of our
people, we are very proud we have so many long-term employees,” says Susan Brashears. A forth of
the employees have been with Brashears for over 15 years, and two over 30 years, including Vice President,
Sam Warren who’s been with Brashears for 33 years. Brashears' extended family includes many of their customers. They always love hearing stories about when they used to come shopping with their grandparents or bought their rst dining set from Vol and Mrs.”B”. “Many of our customers are third generation, we think that is the ultimate compliment,” said Doug Brashears.
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